After sale service tips , to all dealers .

October 10, 2016 | posted in: DCR NEWS | by

Dear Valued Customers


Thank you for your support for the past 10 years , with your supports , our business now grow bigger and bigger , and some of you have been the biggest in local .


As we are dealing in carbon fiber parts , if you have specialized in this field for some time or have already cooperated with other factory , you have know that carbon fiber parts are hand made , easy damaged , scratched , sometime will come with defects and or not fit correctly .  


Our parts quality maybe not the best , but i have to say our products can meet 99% of our customers quality standards , however sometimes our products also will comes with problems .  


So in order to supply better after sale service and for our better future business , we have made below after sale services tips and hope we can make a agreement .


  1. We accept any returns or exchanges ( products ordered wrong , can’t meet your quality standards , comes with defects , damaged while shipping etc … )


  1. All returns / exchanges for defective items , only pics is not ok , some customer buy got only one item with defects but they take pics several times , every time they take some pic and asked for one exchange , thats really not good , so products have to return to us for exchanges .


  1. The prices we offer is wholesale price , is very low than market price and our profit is also very low , so if product comes not satisfied , please understand , we accept returns / exchanges , but not one by one , if possible please keep items for some time and exchange in bulk . WE offer whole sale price we can not do retail after sale


  1. Any returns / exchanges in bulk , we will pay the return shipping cost , but if return item one by one , return shipping cost are at your side .


Thank you for your understand


And if you want to earn more in carbon fiber field , you have to be more professional in this field

Below you can learn how to repair a scratched carbon parts easily , that will be helpful .

How to repair a scratched carbon part ? – DCR TUNING